Drop a Pin, It’s Just That Simple
Managing a customer database in an organisation can be very daunting, but at the same time keeping up to date data of your customers is vital to driving sales. For example, imagine that a company, KTC Foods, moved its office from Sataranga Road to Cantera Road and now imagine that your database still reflects the old address. It’s very very likely (attribute it to human error and general task overload) that it’ll take at least 2 to 3 visits from your sales employees for the address in the database to get updated and in this period, you would have wasted not only the time of your employees but also lost potential clients that you could’ve converted in that time!
S.E.E. (Simple, Easy, Efficient) the difference
Now that you’re facing the problem, how can you fix it as soon as possible? One option would be to create stronger communication channels between your sales team and your customer management team, however that is something that is very prone to failure and relies, to a greater degree, on human interaction and, therefore, subjects itself to high “doses” of human error. Wouldn’t you rather have a single, integrated system that handles all your sales activities and stores all the data, that has been gathered, centrally and in a easy-to-access manner? If so then you need to start using FieldSense right now!
Among many (and I mean MANY) other things, FieldSense also offers the perfect solution to this problem: the “Drop a Pin” feature. Using this, your sales employee can instantly update the location of a client’s office (which is recorded in, and thus changes the data, in the customer database within FieldSense) by just “Dropping a Pin” on the location! Not just that, your sales employees can also use this function to mark the addresses of new customers (i.e. those who’ve been visited spontaneously)! What that means is that your entire customer database will automatically update itself whenever someone “Drops a Pin” on a location, be that a new “Prospective” customer or an existing customer who’s shifted his office. No longer will your customer managing team have to constantly communicate with the sales team after every single visit to keep the database up-to-date!
The most important point to understand in this article is that the “Drop a Pin” feature is a very small part of what FieldSense offers. Yes, it does solve an important problem, but the total benefit that FieldSense offers to an organisation is TREMENDOUS! It takes care of almost anything field-related that you can think of: attendance, employee tracking, expense submitting and online data collection, and more! It’s definitely worth a try, don’t you think? Furthermore, FieldSense is completely free for up to 25 users so the trial will not cost you a thing! If you want to do some more research on what FieldSense is, then click here. If you’re convinced after reading this article and want to sign up, click here. You can always read some of the other articles on this blog to know more about what FieldSense offers, and how it can and will benefit your organisation.